Privacy Policy

Last Updated: May 1, 2024

Introduction

Welcome!  You have arrived at a web site that is provided by LALAU.S. Inc. (“Company” or “we,” “our” or “us”).  This “Privacy Policy” governs your use: of www.lalafoods.com, without limitation, both mobile and online versions of our site), and also applies to your use of all features, applications, content, downloads and other services that we make available through these sites and/or that post a link to this Privacy Policy (collectively, referred to herein as the “Site”, regardless of how you access or use the Site, whether via personal computers, mobile devices or otherwise.  This Privacy Policy does not apply to our data collection activities offline or otherwise outside of our Site.

To the extent we provide you notice on our Site of different or additional privacy policies or practices (e.g., at the point of our collection), those additional terms shall govern such data collection and use.

In addition, please review the Site’s Terms of use which governs your use of the Site.  By using our Site, you consent to our Privacy Policy and Terms of Use, and our collection, use, and sharing of your information and data, and other activities, as described below.

Linkable Table of Contents

It is important that you read and understand the entire Privacy Policy before using the Site.  However, this table of contents highlights key issues and points and you can click on the headings and the “More” links to be taken to the full explanation.

1. What Information Does the Site Collect?

a. Information You Provide to Us 

You may provide us with Personal Information and Demographic Information such as when you contact us through the Site or sign up to receive information from us on the Site.  More

b. Information We Collect and Store As You Access and Use the Site 

Certain information may be collected from you automatically when you access and use the Site.  For example, we and third parties may use Tracking Technologies (defined below) to collect Usage Information (defined below) based on your Device Identifier (defined below) for a variety of purposes, which may include activities over time and across third party locations.  More

c. Information Third Parties Provide About You

We may obtain information about you from third parties.  More

d. Interactions with Third-Party Services 

If you interact with third-party services, those services may send us information about you and you or we may send them information about you.  More

e. Information You Provide About a Third Party 

You may provide us information about others, such as when you send a friend a message.  More

f. California / Delaware Do Not Track Disclosures 

We do not look for or respond to do not track signals, but you may have certain other options regarding tracking and/or targeting.  More

2. How Do We Use the Information Collected?

a. Use of Information By Us 

We use your Personal Information, Demographic Information and Usage Information for a variety of purposes detailed in this section.  More

b. Use of Information For Recruitment Purposes 

If you apply for a job with us, we use the application information for considering you for a position.  More

3. How and When Do We Disclose Information to Third Parties?

We may provide your information to third parties under various circumstances detailed in this Section.  These may include:

a. When You Request Information From or Provide Information to Third Parties
If you request information from third parties, request that we send information to third parties or interact with third party services, content or tools (including Facebook and other third party share functionality), we may share your information with such parties and/or they may collect your information directly.  More

b. Third Parties Providing Services on our Behalf

Our vendors may collect your information or we may share it with them.  More

c. Administrative and Legal Reasons

There are a variety of administrative and legal reasons for which we may share your information.  More

d. Affiliates and Business Transfer

We may share your information with our affiliates or in the event of a sale, merger or similar transaction.  More

e. Sweepstakes, Contests and Promotions

Promotions entrants may be required to consent to certain information sharing. More

4. Your California Privacy Rights.

This Section of the Privacy Policy applies solely to visitors, users, and others who reside in the State of California for purposes of our compliance with the California Consumer Privacy Act of 2018, including as amended by the California Privacy Rights Act of 2020 (together, the “CCPA”) and offers California residents the rights they are entitled to under the CCPA.

5. Your Nevada Opt-Out From Sale of Personal Information Rights. 

This Section of the Privacy Policy applies solely to visitors, users, and others who reside in the State of Nevada for purposes of compliance with the Nevada Privacy of Information Collected on the Internet from Consumers Act and offers Nevada residents the rights they are entitled to under Nevada law.

6. Ads and Information About You. 

We and third parties may send you targeted ads based on your location, information and/or behavior.  If you object, you can exercise choices some third parties may offer.  More

7. Do Third-Party Content, Links to Third-Party Sites and/or Third-Party Apps Appear on the Site?

We may allow you to access third-party content on the Site, or to link to third-party applications and locations from the Site, but we are not responsible for your interaction with third-party content, apps, and locations.  More

8. How Do I Change My Information and Communications Preferences?

You may change certain information and preferences.  More

9. What About Transfer of Information to the United States?

Data may be transferred to the United States.  More

10. What Should Parents Know About Children?

We do not intend to collect Personal Information from children.  If you think we have, let us know.  More

11. What About Security?

No data security is absolute, but we take reasonable steps to secure data appropriately.  More

12. What About Changes to the Privacy Policy?

We may change this Privacy Policy as explained hereMore

The Full Detailed Privacy Policy

1. What Information Does the Site Collect?

a. Information You Provide to Us

On the Site, we may ask you to provide certain types of information such as personally identifiable information, which is information that identifies you personally, such as your first and last name, email address, home address, zip code, and phone number (“Personal Information”).; and (2) demographic information, such as information about your gender and age (“Demographic Information”).  We may collect this information through various forms and in various places on the Site, including through “Contact Us” forms, if you request to receive information from us or when you otherwise interact with the Site.  If we combine Demographic Information with the Personal Information we collect directly from you on the Site, we will treat the combined data as Personal Information under this Privacy Policy.

b. Information We Collect and Store As You Access and Use the Site

In addition to any Personal Information or other information that you choose to submit to us via our Site, we and our third-party service providers may use a variety of technologies that automatically (or passively) collect and store certain information whenever you visit or interact with the Site (“Usage Information”).  This Usage Information may be stored or accessed using a variety of technologies that may be downloaded to your personal computer, browser, laptop, tablet, mobile phone or other device (a “Device”) whenever you visit or interact with our Site.  Usage Information may be non‑identifying or may be associated with you.  Whenever we associate Usage Information with your Personal Information, we will treat it as Personal Information.  This Usage Information may include:

      • your IP address, UDID or other unique identifier (“Device Identifier”). A Device Identifier is a number that is automatically assigned to your Device used to access the Site, and our computers identify your Device by its Device Identifier;
      • your Device functionality (including browser, operating system, hardware, mobile network information);
      • the URL that referred you to our Site;
      • the areas within our Site that you visit and your activities there, including remembering you and your preferences;
      • your Device location;
      • your Device characteristics; and
      • certain other Device data, including the time of day, among other information.

c. Tracking Technologies and Cookies

We may use various methods and technologies to collect and store Usage Information (“Tracking Technologies“).  Tracking Technologies may set, change, alter or modify settings or configurations on your Device. We may provide third parties with access to your information to carry out they are performing for us.  A few of the Tracking Technologies include, without limitation, the following (and subsequent technology and methods later developed):

      • Cookies.  A cookie is a data file placed on a Device when it is used to visit the Site.  HTML5 cookies can be programmed through HTML5 local storage.  Regular cookies may generally be disabled or removed by tools that are available as part of most commercial browsers, and in some but not all instances can be blocked in the future by selecting certain settings.  Each browser you use will need to be set separately and different browsers offer different functionality and options in this regard.  Also, these tools may not be effective with regard to HTML5 cookies.  Please be aware that if you disable or remove cookies or HTML5 cookies on your Device, some parts of our Site may not function properly, and that when you revisit our Site your ability to limit cookies is subject to your browser settings and limitations. Web Beacons.  Small graphic images or other web programming code called web beacons (also known as “1×1 GIFs” or “clear GIFs”) may be included in our Site’s pages and messages.  Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a page or e-mail can act as a web beacon.  Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to the Site, to monitor how users navigate the Site, to count how many e-mails that were sent were actually opened or to count how many particular articles or links were actually viewed.
      • Embedded Scripts.  An embedded script is programming code that is designed to collect information about your interactions with the Site, such as the links you click on.  The code is temporarily downloaded onto your Device from our web server or a third party service provider, is active only while you are connected to the Site, and is deactivated or deleted thereafter.
      • ETag, or entity tag.  A feature of the cache in browsers.  It is an opaque identifier assigned by a web server to a specific version of a resource found at a URL.  If the resource content at that URL ever changes, a new and different ETag is assigned.  Used in this manner ETags are a form of Device Identifier.  ETag tracking may generate unique tracking values even where the consumer blocks HTTP and/or HTML5 cookies.
      • Recognition Technologies.  Technologies, including application of statistical probability to data sets, which attempt to recognize or make assumptions about users and devices (g., that a user of multiple devices is the same user).

We may use Tracking Technologies for a variety of purposes, including:

      • Strictly Necessary.  We may use cookies or other Tracking Technologies that we consider are strictly necessary to allow you to use and access our Site, including cookies required to prevent fraudulent activity, improve security or allow you to make use of Site functionality.
      • Performance-Related.  We may use cookies or other Tracking Technologies that are useful in order to assess the performance of the Site, including as part of our analytic practices or otherwise to improve the content, products or services offered through the Site.
      • Functionality-Related.  We may use cookies or other Tracking Technologies that are required to offer you enhanced functionality when accessing the Site, including identifying you when you visit our Site or keeping track of our specified preferences, including in terms of the presentation of content on our Site.
      • Targeting-Related.  We may use Tracking Technologies to deliver content and ads relevant to your interests on our Site and third‑party sites based on how you interact with our content.  This includes using Tracking Technologies to understand the usefulness to you of the content that have been delivered to you.

Two of the specific trackers that we use are:

      • Google Analytics. Some of the tools we use include Google Analytics and Google Tag Manager. To learn more about how Google uses data, please visit https://policies.google.com/privacy/partners. For opt-out options specific to Google Analytics, please visit https://tools.google.com/dlpage/gaoptout.
      • Facebook Connect. We also use Facebook Connect, which you can disable by following the instructions here. For more information on Meta’s privacy practices, please read Meta’s Privacy Policy. Information on how to adjust your ad settings can be found here.

There may be other Tracking Technologies used by us in connection with the Site.  Further, third parties may use Tracking Technologies in connection with our Site, which may include the collection of information about your online activities over time and across third-party web sites or online services.  We may not control those Tracking Technologies and we are not responsible for them.  However, you consent to potentially encountering third-party Tracking Technologies in connection with use of our Site and accept that our statements under this Privacy Policy do not apply to the Tracking Technologies or practices of such third parties.

d. Information Third Parties Provide About You

We may receive information about you from your friends and others that use the Site, such as when they submit your information to us about you.  Additionally, we may, from time to time, supplement the information we collect directly from you on our Site with outside records from third parties for various purposes, including to enhance our ability to serve you, to tailor our content to you and to offer you opportunities that may be of interest to you.  To the extent we combine information we receive from those sources with your Personal Information we collect on the Site, it will be treated as Personal Information and we will apply this Privacy Policy to such combined information, unless we have disclosed otherwise.

e. Interactions with Third-Party Services

The Site may include functionality that allows certain kinds of interactions between the Site and your account on a third-party website, application or other service.  The use of this functionality may involve the third-party operator providing certain information, including Personal Information, to us.  For example, we may provide third-party sites’ interfaces or links on the Site to facilitate your communications from the Site.  For example, we may use third parties to facilitate emails or social media content.  These third parties may retain any information used or provided in any such communications or other activities and these third parties’ practices are not subject to our Privacy Policy.  We do not control or have access to your communications through these third parties.  Further, when you use third-party sites or services, you are using their services and not our services and they, not we, are responsible for their practices.  You should review the applicable third-party privacy policies before using such third-party tools on our Site. 

f. California / Delaware Do Not Track Disclosures

 Various third parties are developing or have developed signals or other mechanisms for the expression of consumer choice regarding the collection of information about an individual consumer’s online activities over time and across third-party web sites or online services (e.g., browser do not track signals).  Currently, we do not monitor or take any action with respect to these signals or other mechanisms.

2. How Do We Use the Information Collected?

a. Use of Information By Us

We may use your Personal Information, Demographic Information or Usage Information for various purposes, including:

      • to provide you with information such as to send you electronic newsletters or to provide you with special offers or promotional and marketing materials on behalf of us or third parties, including to let you know about upcoming events;
      • to enable you to participate in a variety of the Site’s features such as to enable you to participate in online surveys, entry sweepstakes, contests or other promotions;
      • to improve the Site, marketing endeavors or our Site offerings;
      • to customize your experience on the Site or to serve you specific content that we believe is relevant to you;
      • to provide customer support;
      • to contact you with regard to your use of the Site and, in our discretion, changes to the Site and/or Site’s policies;
      • to improve the overall experience at the Site;
      • for internal business purposes; and
      • for purposes disclosed at the time you provide your information or as otherwise set forth in this Privacy Policy.

3. How and When Do We Disclose Information to Third Parties?

We may share Non-Personal Information, such as aggregated user statistics, with third parties.  Further, we may share your Device Identifiers with third parties along with data related to you and your activities.  We do not share your Personal Information that we have collected directly from you on our Site with third parties for those third parties’ direct marketing purposes unless you have consented (either through an opt-in or opt-out opportunity) at the time you provide your Personal Information.  In addition, we may share the information we have collected about you, including Personal Information, as disclosed at the time you provide your information and as described below or otherwise in this Privacy Policy.  Company may disclose your information as follows:

a. When You Request Information From or Provide Information to Third Parties

You may be presented with an option on our Site to receive certain information and/or marketing offers directly from third parties or to have us send certain information to third parties or give them access to it.  If you choose to do so, your Personal Information and other information may be disclosed to such third parties and all information you disclose will be subject to the third-party privacy policies and practices of such third parties.  In addition, third parties may store, collect or otherwise have access to your information when you interact with their Tracking Technologies, content, tools apps or ads on our Site or link to them from our Site.  This may include using third-party tools such as Facebook, Twitter, Pinterest, or other third-party posting or content sharing tools and by so interacting you consent to such third party practices.  It may also include ordering or purchasing products from third parties through us where we indicate that the third party rather than us is the seller.  We are not responsible for the privacy policies and practices of such third parties and, therefore, you should review such third party privacy policies and practices of such third parties prior to requesting information from or otherwise interacting with them.

b. Third Parties Providing Services on our Behalf

We may use third-party vendors to perform certain services on behalf of us or the Site, such as: (i) to assist us in Site operations; (ii) to manage a database of customer information; (iii) hosting the Site; (iv) designing and/or operating the Site’s features; (v) tracking the Site’s activities and analytics; (vi) enabling us to send you special offers or perform other administrative services; and (vii) other services designed to assist us in maximizing our business potential.  We may provide these vendors with access to user information, including Device Identifiers and Personal Information, to carry out the services they are performing for you or for us.  Third-party analytics and other service providers may set and access their own Tracking Technologies on your Device and they may otherwise collect or have access to information about you, potentially including Personal Information, about you.  We are not responsible for those third party technologies or activities arising out of them.  However, some may offer you certain choices regarding their practices, and information we have been informed of regarding such choices is available here.  We are not responsible for the effectiveness of or compliance with any third parties’ opt-out options.

c. Administrative and Legal Reasons

We may access, use, preserve, transfer and disclose your information (including Device Identifiers and Personal Information) to third parties: (i) to satisfy any applicable law, regulation, subpoenas, governmental requests or legal process if in our good faith opinion such is required or permitted by law; (ii) to protect and/or defend the Site’s Terms of use or other policies applicable to the Site, including investigation of potential violations thereof; (iii) to protect the safety, rights, property or security of the Site or any third party; and/or (iv) to detect, prevent or otherwise address fraud, security or technical issues.  Further, we may use IP address or other Device Identifiers, to identify users, and may do so in cooperation with third parties such as copyright owners, internet service providers, wireless service providers and/or law enforcement agencies, including disclosing such information to third parties, all in our discretion, subject to applicable law.  Such disclosures may be carried out without notice to you.

d. Affiliates and Business Transfer

We may share your information, including your Device Identifiers and Personal Information, Demographic Information and Usage Information with our parent, subsidiaries and affiliates.  We also reserve the right to disclose and transfer all such information: (i) to a subsequent owner, co-owner or operator of the Site or applicable database; or (ii) in connection with a merger, consolidation, restructuring, the sale of substantially all of our interests and/or assets or other corporate change, including, during the course of any due diligence process.

e. Sweepstakes, Contests and Promotions

We may offer sweepstakes, contests, and other promotions (any, a “Promotion”) through the Site that may require registration.  By participating in a Promotion, you are agreeing to official rules that govern that Promotion, which may contain specific requirements of you, including, allowing the sponsor of the Promotion to use your name, voice and/or likeness in advertising or marketing associated with the Promotion.  If you choose to enter a Promotion, Personal Information may be disclosed to third parties or the public in connection with the administration of such Promotion, including, in connection with winner selection, prize fulfillment, and as required by law or permitted by the Promotion’s official rules, such as on a winners list.

4. Your California Privacy Rights

This Section applies to any California residents about whom we have collected personal information from any source, including through your use of our Site or by communicating with us electronically, in paper correspondence, or in person. Any terms defined in the CCPA have the same meaning when used in this Section 4. Any capitalized term used and not otherwise defined below has the meaning assigned to it in our Privacy Policy.

The CCPA provides California residents with rights to receive certain disclosures regarding the collection, use, and sharing of personal information, as well as rights to access, delete, and restrict the sale of certain personal information we collect about them.  California residents also have the right not to receive discriminatory treatment by us for the exercise of your privacy rights under the CCPA.

If you are a California resident, you may submit a request to exercise these rights by completing our online webform or by emailing us using the information provided in the Section 4(e) below.  If you are a visually-impaired customer, a customer who has another disability or a customer who seek support in other language, you may access this California Privacy Notice by emailing us at legal.optout@gruopolala.com.

This section does not apply to personal information that we collect from employees and employee applicants for employment-related purposes.  For information regarding our collection and use of employment-related information, please visit our Employment and Recruiting Privacy Statement.

a. What Categories of Personal Information We Collect?

For the purposes of this California Privacy Notice, except where a different definition is noted, “personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household.  Personal information does not include publicly available information, information that has been de-identified or aggregated, or other information covered by certain sector-specific privacy laws.

We have collected the following categories of personal information from consumers within the last twelve (12) months:

Category Example Collected
Identifiers A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, telephone number, account number, and/or other similar identifiers. YES
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). A name, signature, address, telephone number, , bank account number, credit card number, debit card number, or any other financial information. Some personal information included in this category may overlap with other categories. YES
Protected classification characteristics under California or federal law Age (40 years or older), race, ethnicity, and gender. YES
Commercial information. Records of products or services purchased, obtained, or considered; account balances, payment history, or account activity; bank account information and other information relating to your financial institution; and/or other purchasing or consumer histories or tendencies. YES
Internet or other similar network activity. Cookie identifiers, clear gifs (a.k.a. web beacons/web bugs), browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp,  clickstream data, device platform, device version, and/or other device characteristics including your choice of settings such as Wi-Fi, Bluetooth, and Global Positioning System (“GPS”). YES
Geolocation data. Locational information based upon your IP address and/or other similar locational data; and which may be collected from various devices including your mobile device(s). YES
Sensory data. Audio, electronic, visual, or similar information, including records of calls to or from our customer service centers; and/or video surveillance information. YES
Inferences drawn from other personal information. Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. YES

Sensitive personal information. Certain of the personal information that we collect, as described above, may constitute “sensitive personal information” under California law, including:

  • Racial and/or ethnic origin; and
  • Financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account.

As used in this Section 4, “personal information” means any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Personal information does not include:

  • Publicly available information. For purposes of this section, “publicly available information” includes: information is made available from federal, state, or local government records information that a business has a reasonable basis to believe is lawfully available to the general public, either through widely distributed media, or by the consumer and information that is made available by a person to whom the consumer has disclosed the information if the consumer has not restricted the information to a specific audience.
  • De-identified or aggregated personal information.
  • Information excluded from the CCPA’s scope, like:
    • Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data; or
    • Personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.

b. Categories of Sources of Collected Personal Information.

We may collect personal information from the following categories of sources:

  • From you, including via our websites, mobile applications, telephone, text message, postal mail, social media, forums, message boards, chatbot, or other means;
  • Our service providers, which includes web-based email marketing services, offer management platform, customer relationship management providers, analytics providers, hosting providers, systems administrators, and communications delivery services;
  • Nonaffiliated companies with which we have a business relationship, which includes promotional and joint marketing partners;
  • and
  • Things that other third parties may post publicly about you or otherwise provide to us.

c. What Do We Do With Your Personal Information?

We use the personal information we collect about you for all of the business purposes outlined in Section 2 above.

d. Who We Share Personal Information With?

We limit our disclosure of the categories of personal information above to our service providers for one or more business purposes.Business purposes” means the reasonably necessary and proportionate use of personal information for our operational purposes, other purposes described in this Privacy Policy, for the operational purposes of our service providers and contractors, as well as other purposes compatible with the context in which the personal information was collected.  

We do “sell”/”share” personal information for purposes of cross-context behavioral advertising, as those terms are defined by the CCPA. Specifically, as with many online companies, we partner with third party network advertisers, ad exchanges, and third-party analytics service providers as described in Section 6 to enable us to target advertisements to you for products and services in which we believe you might be interested. Please review Section 6 for more information about this activity and Sections 4(e) and (f) for information on your opt-out rights.  

In the last twelve (12) months, we have disclosed (or “shared”) the following categories of personal data to advertising partners for cross-context behavioral advertising purposes:

  • Certain identifiers, including real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, and telephone number
  • Commercial information
  • Internet or other similar network activity

e. Notice of the Right to Opt Out

The Company “sells”/”shares” personal data, as those terms are defined under California law, only to the extent it shares personal data with third parties for purposes of cross-context behavioral advertising, as that term is defined under California law. If you wish to opt-out of this “selling”/”sharing” of the limited personal data that is gathered when you visit our Service for purposes of cross-context behavioral advertising, please follow the instructions in Section 4(g).

f. Your Privacy Rights

If you are a California resident, subject to certain exceptions set forth under applicable law, you have the following rights under California law with respect to your personal information:

  • Right to Know. You have the right to request what personal information we collect, use, disclose, and/or sell, as applicable, and request the information be provided to you in a portable format.
  • Right to Delete. You have the right to request the deletion of your personal information that is collected or maintained by us.
  • Right to Opt-Out of Sale. You have the right to request to be opted out from any sales of your personal information by us. However, as disclosed above, we do not currently sell any personal information, other than potentially our participation in behavioral ad networks to the extent such participation in such networks is deemed to be a data sale under the CCPA.  To the extent that activity is considered a sale of data under the CCPA, we have provided instructions on how you can opt-out in Section 4(g) below.  (In addition, for information about how to opt-out of marketing communications or otherwise modifying your communication preferences, please see Section 8 below.)
  • Right to Correct. You have the right to request the correction of your inaccurate personal information.
  • Right to Limit Use and Disclosure. You have the right to limit the use or disclosure of your sensitive personal information to only the uses necessary for us to provide our Products and Services to you, or for certain other authorized purposes.
  • Right to Non-Discrimination. You have the right not to be denied goods or services, charged different prices or rates for goods or services, or receive a differing level of quality of goods or services as a result of exercising the above rights.

g. Exercising Your Rights.

If you are a California resident and wish to seek to exercise any of the rights in above, please reach us in one (1) of the following ways:

The above rights are subject to our being able to reasonably verify your identity and authority to make these requests. These rights are also subject to various exclusions and exceptions under applicable laws.  You may only make a verifiable consumer request for access or data portability twice within a twelve (12)-month period.

The verifiable consumer request must: (1) Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative; and (2) describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

You may also authorize someone to exercise the above rights on your behalf provided we can verify that individual is authorized to act on your behalf.  If you wish to do so, your authorized agent must submit signed permission from you to make a request on your behalf, and we may request additional information to  l verify your identity.

If we receive an access or deletion request submitted by all members of a household, we will individually respond to each request. We will not be able to comply with any request by a member of a household under the age of 13, as we do not collect personal information from any person under the age of 13.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.  Making a verifiable consumer request does not require you to create an account with us.  We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the  request.

The above rights are also subject to various exclusions and exceptions under applicable laws.

We endeavor to respond to a verifiable consumer request within forty-five (45) days of receipt.  If we require more time (up to ninety (90) days), we will inform you of the reason and extension period in writing within the initial forty-five (45) day period.  If you have an account with us, we will deliver our written response to that account.  If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.  Any disclosures we provide will cover the twelve (12)-month period preceding the verifiable consumer request’s receipt.  The response we provide will also explain the reasons we cannot comply with a request, if applicable.  For electronic ‘Right To Know’ requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded.  If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

h. Notice of Financial Incentives.

Our various brands may offer discounts on products by joining email subscription lists or enrolling in other promotions, sweepstakes, contests, giveaways, and research. The availability of these promotions to you at any given time will vary.  If and when we offer such programs, we may ask for your personal information (such as your email address) as a prerequisite to your participation in the promotion.

The promotions that may be available to you are:

  • Sweepstakes, contests, and giveaways. From time to time, we may offer you the opportunity to participate in various branded sweepstakes, contests, and giveaways that offers prizes including free or discounted products, coupons for free or discounted products, exclusive branded merchandise, cash or gift cards, and exclusive experiences.  Certain of these opportunities may only be available to our social media followers.
  • We may offer you incentives if you complete voluntary customer surveys through our websites.  These surveys typically do not seek traditional identifying information like names or contact information, but may ask for information relating to your shopping preferences and general demographics.

You may opt-in to the above promotions by visiting our various brand websites or joining our available email lists.  You may withdraw from these promotions at any time by contacting us at https://lala-staging.truyo.com/consumer/make_request.  For more information about controlling your data, please see the sections of this Privacy Policy entitled “Exercising Your Rights” and “How Do I Change My Information and Communications Preferences?”

The value we place on the personal information that we collect in connection with these promotions is calculated by determining the approximate additional spending per promotion participant, compared to individuals for whom we do not have email addresses, survey answers, or other collected information.

5. Your Nevada Opt-Out From Sale of Personal Information Rights

Company reserves the right to sell personal information to third parties either now or in the future.  Nevada S.B.220 allows Nevada residents to opt-out of the sale of their personal information.  If you are a Nevada resident we want you to know that you have choices and can opt-out of Company selling your personal information after the date you opt-out by contacting us at legal.optout@grupolala.com.  This may prevent or restrict your use of the Site now or in the future.

6. Ads and Information About You

We and third parties such as network advertisers and ad exchanges may serve advertisements across the Internet and may use third party analytics service providers to evaluate and provide us and/or third parties with information about the use of these ads on third party sites and viewing of ads and of our content.  Network advertisers are third parties that display advertisements, which may be based on your activities across the Internet and mobile media (“Behavioral Ads”).  Behavioral Ads enable us to target advertisements to you for products and services in which we believe you might be interested.  If you object to receiving Behavioral Ads from us on third party sites, you can learn more about your ability to limit Behavioral Ads below.  Our third party ad network and exchange providers, the advertisers and/or traffic measurement services may themselves set and access their own technologies on your Device and track certain behavioral Usage Information via a Device Identifier.  These third party technologies may be set to, among other things: (a) help deliver advertisements to you that you might be interested in; (b) prevent you from seeing the same advertisements; and (c) understand the usefulness of the advertisements that have been delivered to you.  You acknowledge and agree that associated technology may access and use your Device and may set or change settings on your Device in connection with the associated operations.  Note that any images (or any other parts of content) served by third parties in association with third-party ads or other content may serve as web beacons, which enable third parties to carry out the previously described activities.  Statements regarding our practices do not apply to the methods for collecting information used by these third parties or the use of the information that such third parties collect.  We do however work with third parties to make efforts to have you provided with information on their practices and any available opportunity to exercise choice.  The relevant third party’s terms of service, privacy policy, permissions, notices and choices should be reviewed regarding their collection, storage and sharing practices.  We make no representations regarding the policies or practices of third party advertisers or advertising networks or exchanges or related third parties.  Some third parties may offer you certain choices regarding their practices, and information we have been informed of regarding such choices is available .  Further, while sites use a variety of companies to serve advertisements, you may wish to visit http://www.networkadvertising.org/optout_nonppii.asp, which provides information regarding this practice by Network Advertising Initiative (“NAI”) members, and your choices regarding having this information used by these companies, including the “opt-out” procedures of NAI members.  Opting out of one or more NAI members only means that those NAI members no longer will be allowed under their own rules to deliver Behavioral Ads to you, but does not mean you will no longer receive any targeted content and/or ads.  Also, if your browsers are configured to reject cookies when you visit this opt-out page, or you subsequently erase your cookies, use a different Device or change web browsers, your NAI opt-out may not, or may no longer, be effective.  You may also opt-out of receiving Behavioral Ads on participating sites and services by visiting the Digital Advertising Alliance (“DAA”) website at http://www.aboutads.info/choices/#completed.  Similar limitations may apply to the DAA opt-out.  We are not responsible for effectiveness of or compliance with any third parties’ opt-out options or programs.

The Site may contain content, links or apps that are supplied by a third party, and those third parties may collect Usage Information and your Device Identifier when pages from the Site are served to you for their own commercial purposes.  In addition, when you are on the Site you may be directed to other sites and apps that are operated and controlled by third parties that we do not control.  We are not responsible for the data collection and privacy practices employed by any of these third parties or their sites or apps and they may be tracking you across multiple online services and may be sharing the results of that tracking with us and/or others.  These third parties may have their own terms of service, privacy policies or other policies and ask you to agree to the same.  For example, if you “click” on a link, the “click” may take you off the Site onto a different location.  These other online services may associate their Tracking Technologies with you, independently collect information about you, including Personal Information, and may or may not have their own published privacy policies.  We are not responsible for these third-party privacy policies or the practices of Third-Party Owners.  Be sure to review any available policies before submitting any personally identifiable information to a third-party application or otherwise interacting with it and exercise caution in connection with these applications.  We also encourage you to note when you leave our Site and to review the third-party privacy policies of all third-party locations and exercise caution in connection with them.

8. How Do I Change My Information and Communications Preferences?

You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of registration.  The Site may allow you to review, correct or update Personal Information you have provided through the Site’s forms, and you may provide updates and changes by contacting us via email at https://lala-staging.truyo.com/consumer/make_request.  If so, we will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable (but we may retain prior information as business records).  Please note that it is not always possible to completely remove or delete all of your information from our databases and that residual data may remain on backup media or for other reasons.  You may cancel or modify our email marketing communications you receive from us by following the instructions contained within our promotional emails or in some cases by logging into your Site account and changing your communication preferences.  This will not affect subsequent subscriptions and if your opt-out is limited to certain types of emails the opt-out will be so limited.  Subsequent or different subscriptions will be unaffected.  Please note that we reserve the right to send you certain communications relating to your account or use of our Site, such as administrative and Site announcements and these transactional account messages may be unaffected if you choose to opt-out from receiving our marketing communications.  If you have any questions about the Privacy Policy or practices described in it, you should contact us via email at https://lala-staging.truyo.com/consumer/make_request.

9. What About Transfer of Information to the United States?

Our Site is operated in the United States and intended for users located in the United States.  If you are located outside of the United States, please be aware that information we collect, including Personal Information, will be transferred to, and processed, stored and used in the United States.  The data protection laws in the United States may differ from those of the country in which you are located, and your Personal Information may be subject to access requests from governments, courts, or law enforcement in the United States according to laws of the United States.  By using the Site or providing us with any information, you consent to the transfer to, and processing, usage, sharing and storage of your information, including Personal Information, in the United States as set forth in this Privacy Policy.

10. What Should Parents Know About Children?

The Site is a general audience website and we do not knowingly collect any personal information from children younger than the age of thirteen (13) as required by U.S. law.  We will delete any personal information collected that we later determine to be from a user younger than the age of thirteen (13).  If you are a parent or guardian of a child under the age of thirteen (13) and believe he or she has disclosed personal information to us, please contact us via email at https://lala-staging.truyo.com/consumer/make_request.

11. What About Security?

We endeavor to incorporate commercially reasonable safeguards to help protect and secure your Personal Information.  However, no data transmission over the Internet, mobile networks, wireless transmission or electronic storage of information can be guaranteed to be 100% secure.  Please note that we cannot ensure the security of any information you transmit to us, and you use our Site and provide us with your information at your own risk.

12. What About Changes to the Privacy Policy?

We reserve the right to change this Privacy Policy at any time without notice to you.  Any changes will be effective immediately upon the posting of the revised Privacy Policy and your use of our Site indicates your consent to the privacy policy posted at the time of use.  However, we will not use your previously collected Personal Information in a manner materially different than indicated at the time it was collected without your consent.   To the extent any provision of this Privacy Policy is found by a competent tribunal to be invalid or unenforceable, such provision shall be severed to the extent necessary for the remainder to be valid and enforceable.